As soon as the parcel is placed inside the parcel terminal, a notification will be sent to the recipient by SMS message and/or e-mail. Message to the sender is an additional service available for business customers in the self-service system environment when processing the parcel.
If my phone is turned off, will I be able to take my parcel anyway?
You can take you parcel by entering a code of locker, received by SMS message to the cell phone. If your phone was turned off in the moment the notification was sent out, the message shall automatically reach your phone after you turn it on again.
Can I send a parcel by parcel terminal, if the recipient has no mobile phone (or I cannot remember the number)? And what in case of parcel receiving?
The recipient receives SMS message to the cell phone about the arrived parcel. If the recipient has no mobile phone number or it is forgotten, use of parcel terminal services is not possible.