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      • Sending parcels Baltic
        Find out about the options for sending a parcel in Estonia, Latvia and Lithuania.
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        Find out about the options for sending a parcel to 237 destinations worldwide
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        • Customs
          Find out the guidance on how to declare the shipment at customs, if you send a parcel to a non-EU country or autonomic region within the EU.
        • Prohibited items
          Find out the guidance on items that have restrictions or are prohibited when using Omniva for sending parcels.
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      Parcel machine locations

      Changes to Private Customer Terms & Conditions

      22.06.2026
      Changes to Private Customer Terms & Conditions

      Starting from 22 July, updated Terms & Conditions for private customers will come into effect.

      Key changes include:

      • Expansion of dynamic pricing to cover all services under the Standard parcel Terms & Conditions (previously limited to parcel machines services).
      • Introduction of flexible storage time options along with corresponding pricing.

      New Terms and Conditions can be found here.