Do I have to carry any identification document to receive parcel in the parcel machine?
You can take your parcel in particular easy way. To receive the parcel, you have to enter the six-digit door code received by SMS message to your cell phone and/or received by e-mail, therefore document isn’t needed.
Can I purchase goods on the internet and receive them in parcel machine?
If the online shop has concluded a cooperation contract with “Omniva”, the parcels may be received at “Omniva” self-service parcel terminals. If there is no ordering option on the homepage of the online shop, you can recommend us this internet shop on the “Omniva” homepage. We will contact the internet shop with an offer of cooperation.
It is possible to send the parcels of up to 30 kg in weight via your self-service parcel terminals?
Yes, lockers of our self-service terminals can easily accommodate parcels up to 30 kg. It is important to ensure, that your sent parcel satisfies the requirements of locker dimensions.
Is your company working 24/7?
“Omniva” self-service parcel terminals are open 24/7, everyday, even on holidays. Therefore our clients can put and take their parcels at our self-service parcel terminals without any interruptions, 24/7. If you send your parcel on weekend, your parcel shall be delivered to the receiver only on Monday or Tuesday. We provide information about delivery times of parcels during holidays on our website in advance. Schedule of filling and emptying the self-service parcel terminals you can find here.
You can take your parcel in particular easy way. To receive the parcel, you have to enter the six-digit door code received by SMS message to your cell phone and/or received by e-mail, therefore document isn’t needed.
Can I purchase goods on the internet and receive them in parcel machine?
If the online shop has concluded a cooperation contract with “Omniva”, the parcels may be received at “Omniva” self-service parcel terminals. If there is no ordering option on the homepage of the online shop, you can recommend us this internet shop on the “Omniva” homepage. We will contact the internet shop with an offer of cooperation.
It is possible to send the parcels of up to 30 kg in weight via your self-service parcel terminals?
Yes, lockers of our self-service terminals can easily accommodate parcels up to 30 kg. It is important to ensure, that your sent parcel satisfies the requirements of locker dimensions.
Is your company working 24/7?
“Omniva” self-service parcel terminals are open 24/7, everyday, even on holidays. Therefore our clients can put and take their parcels at our self-service parcel terminals without any interruptions, 24/7. If you send your parcel on weekend, your parcel shall be delivered to the receiver only on Monday or Tuesday. We provide information about delivery times of parcels during holidays on our website in advance. Schedule of filling and emptying the self-service parcel terminals you can find here.