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How to receive a parcel

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Self-service parcel terminals are open 24/7.

You can retrieve your parcel by entering a personal door code, which will be sent to you either by SMS message or e-mail. After entering the correct code in the touchscreen of self-service parcel terminal, the locker will open automatically and you will be able to collect your parcel.

If you do not pick up the parcel within seven days, it will be returned to the sender.
  1. After receiving a SMS message or e-mail, go to your nearest self-service parcel terminal.
  2. Choose a language by using the touchscreen, and then press “Receive parcel”.
  3. Enter the door code that you received by SMS message or e-mail.
  4. If you have bought your parcel at on-line shop and now a request to pay for it is shown in the display, you can pay the required sum by inserting your bank card to the payment terminal located under the touchscreen.
  5. Take the parcel from the locker.
  6. Please note! Close the door and confirm that you have received the parcel by pressing “Confirm” on the touchscreen.
  7. If you wish to receive a receipt for the paid delivery, please choose “Print the receipt”.
PARCEL MACHINE DEMO
 
  • If you wish, you have possibility to review the screen views of the parcel machine prior to sending out or picking up your parcel.
 
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Pagrindinis ofisas: Kauno g. 10, Ramučiai
LT-54466 Kauno rajonas
Vilniaus padalinys: Kirtimų 47-210, LT-02244 Vilnius

Įmonės kodas 300087912
PVM mokėtojo kodas LT100001549013
Bankas SEB bankas
A/s LT06 7044 0600 0472 4666

Informacija apie paslaugas klientams:
8 700 55077
Darbo laikas: I-V 8:00-19:00